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About our Team
DA JAVA - Customer Care
Welcome to DA JAVA - Customer Care! Our dedicated helpdesk team is here to ensure you receive the best support for all your queries and concerns.
- Privacy: Your tickets are managed with confidentiality, accessible through your portal.
- Contact: Reach us via email at info@dajavatravels.com.
- Support: Our team is available to assist you during standard business hours (40 hours/week).
- Portal Access: As a customer, you automatically have access to your tickets in the portal. We recommend adding portal users as followers for seamless communication.
- Ticket Management: We use an efficient system to manage and resolve tickets promptly.
- Auto-Close Policy: Tickets will auto-close after 7 days of inactivity, with a reminder sent 2 days prior.
Thank you for choosing DA JAVA - Customer Care. We look forward to assisting you!